DCC Announces Joint Reseller Partnership with Phonetic Systems
Industry Leaders Team-Up to Expand Communication Solutions
FRANKLIN, TN -- DCC (Dialogic Communications Corporation), the nation's leader in high-speed notification technology today announced its partnership with Phonetic Systems, a major provider of real-time and large scale speech
recognition solutions, according to Gene Kirby, CEO of DCC.
The strategic partnership will allow both organizations to sell Phonetic Systems’ industry-leading voice-enabled auto attendant and data retrieval software, PhoneticOperator™, and DCC’s signature high-speed notification product, The
Communicator!™. Both organizations are currently developing software interfaces that will enable the two products to work together. By combining an easy-to-use speech interface with emergency broadcast messaging, customers
benefit by being able to instantly initiate a message to a group by simply using their voice. This removes the need to carry wallet cards with IDs, PINs, distribution lists, etc. Caller identities can be authenticated with speaker verification, spoken passwords, or other security methods.
“This initiative enables DCC and Phonetic Systems to mutually benefit from the advances that both companies have made in communication technology,” said Kirby. “By joining forces, we are heightening awareness of both products, which
strengthens our market position and ultimately benefits the customer.”
“This combined offering provides our respective customers with a robust and comprehensive solution that surpasses anything currently available in the voice solutions or broadcast messaging field,” said Mark Bannon, VP of Global Sales
and Technical Services. “The value it provides during emergency situations can make a big difference to how swiftly they can respond and keeps the business continuation process moving forward, which is critical in the first 24 hours.”
The companies will market their combined solutions to public safety operations, higher education institutions, Fortune 500 corporations, healthcare facilities and a host of other organizations across the country.
About the Products
The Communicator! automates manual notification procedures for mission-critical and emergency operations, including terrorism threats, evacuations, inclement weather, corporate contingencies, community policing and more. With the ability
to rapidly notify groups of people or individuals by phone, pager, fax and email, The Communicator! delivers incident-specific information or potentially life-saving instruction, and confirms message receipt for faster, more informed decision-making. DCC’s GIS (desktop mapping) interface enables the geographic selection of targeted notification areas, initiating first warnings within only a matter of seconds of incident identification.
PhoneticOperator™ is voice-enabled auto attendant and data retrieval software. It enables corporations to quickly access people, information and applications of unlimited size by utilizing Phonetic Systems’ real-time speech recognition technology. The product utilizes Phonetic Systems’ patented Voice Search Engine (VSE). It also delivers true 7x24 voice-enabled auto attendant, call routing, voice activated dialing and information retrieval.
About Phonetic Systems
Phonetic Systems delivers global real-time speech recognition solutions that provide voice access to information, people, applications and services. The company’s patented Voice Search Engine (VSE) is designed specifically for
voice searching very large directories or any size database with frequently changing, untuned datasets of information. The VSE can power pre-packaged applications or it can be integrated into any platform or environment to deliver
speech applications like carrier Directory Assistance, voice access to CRM applications, automated password reset, automated attendant and more. Phonetic Systems dominates large-scale deployments with hundreds of
customers including carriers, blue chip corporations, universities, and government organizations. For more information: www.PhoneticSystems.com
| Contacts: |
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Lorin Bristow
VP, Marketing, DCC
615.790.2882
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Jim Cheney
Seigenthaler Public Relations
615.327.7999 |
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