Seminole County Uses Notification Technology to Alert in the Wake of Charley
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Emergency Management Office Creates Communications Network with Public Safety Organizations and Community -
Orlando, Florida – As Hurricane Charley approached the Florida coastline, the Seminole County Emergency Management office employed automated emergency notification technology to help prepare the county for the emergency ahead.
Seminole County Emergency Management used a system, known as The Communicator!, and its powerful GIS (desktop mapping) interface, GeoCast, to rapidly identify key areas, automatically sending storm-specific information to over 150,000 individuals in the Seminole County area.
Seminole County Emergency Management first used the system to send evacuation instructions to residents of mobile homes in the path of Hurricane Charley. In the following days, Seminole County activated the technology to send information related to food, water and ice; storm debris removal; and advice on how to obtain assistance from the Federal Emergency Management Agency (FEMA) to residents who were impacted by the storm. Next, Seminole County successfully used the notification technology to send a countywide public service announcement to over 112,000 residents. Finally, the county sent a message to residents, explaining the details of the county’s massive and ongoing clean-up effort, including debris removal updates and instructions for curb pick-up.
Both The Communicator! and GeoCast are developed and supported by DCC (Dialogic Communications Corporation) of Franklin, Tennessee. As the global leader in the emergency notification field, the company’s on- and off-site (hosted) solutions are used by hundreds of public safety operations across the country. The company’s technology is proven to provide rapid, accurate communication with first responders, as well as map-driven notification of communities-at-risk.
“By creating this communications loop, the county kept everyone informed, on the same page and ready to act,” said Gene Kirby, president of DCC. “The technology enabled the county to better handle the situation at hand and ultimately helped save lives.”
DCC’s critical communications technology was utilized by numerous public safety and local government organizations throughout Florida before, during and after Hurricane Charley, ultimately aiding in public safety initiatives statewide.
About DCC
Since 1982, hundreds of public and private organizations around the globe have integrated DCC’s notification and response solutions into their critical communications networks, making DCC the established leader in emergency notification technology. For more information, contact DCC in Franklin, Tennessee, at 800.723.3207 or visit www.dccusa.com.
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