TENNESSEE HOMELAND SECURITY DISTRICT 7
(MONTGOMERY, ROBERTSON, CHEATHAM, DICKSON, HUMPHREYS, HOUSTON, AND STEWART)
OBTAINS NEW EMERGENCY NOTIFICATION SYSTEM
System Calls Residents, Mobilizes First Responders During Severe Weather, Missing Persons and other Emergencies
Clarksville, Tennessee – Through Department of Homeland Security funds, District 7 officials today announced they have acquired a powerful new Telephone Emergency Notification System, which will be known district-wide as TENS. The new system will significantly strengthen the District’s emergency response and communications capabilities.
TENS will be used before, during and after emergency situations, such as terrorist threats or flooding evacuations. The technology, developed by Franklin, TN-based Dialogic Communications Corporation (DCC), is an Internet-based calling engine. It will allow the District to rapidly alert residents in their homes and mobilize first responders, including police, fire, EMS and emergency management.
Through advanced mapping software, TENS can pinpoint, and then automatically contact, homes and businesses within specific geographic locations. District officials select these notification areas on digital, street-level maps - ranging from a single city block to the entire District. When activated, residents will receive a phone call with important information or safety instructions. This could include shelter locations or the description of a missing child in a specific neighborhood.
The District has a three-year service contract with Dialogic at a cost of $187,500. They join a host of counties nationwide that depend on this type of critical communications solution. Emergency notification technology was used extensively during several high-profile situations, including Katrina, the 2004 Atlantic hurricane season, the Northeastern blackout of 2003 and the terrorist attacks on September 11, 2001.
TENS data is derived from all listed residential and business phone numbers throughout the District. Unlisted, non-published, cellular, blocked, and voice over Internet protocol (VoIP) numbers are not in the calling database. Those not having published numbers, may visit http://gisweb.apsu.edu/hls_r911/tens.htm to submit the required information in order to be added.
About DCC
DCC (Dialogic Communications Corporation) is the leading provider of emergency notification technology in the public safety sector. The company’s on-premise and hosted critical communications solutions are used by hundreds of federal, state and local operations everyday, ensuring their readiness for virtually any emergency or routine situation. The company was established in 1982 and is located in Franklin, TN (a suburb of Nashville). To learn more about DCC’s innovative emergency notification technology and its unrivaled track record in public safety, contact DCC Marketing at 800.723.3207 or visit www.dccusa.com.
