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First developed in the 1980s, The Communicator! is DCC's flagship emergency notification system. Available as an on-site installation or as an off-site (hosted) solution through the company's state-of-the-art hosting center, this proven and industry-renowned software is best known for its ability to automate virtually any manual notification procedure, regardless of complexity or reach. [More]
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Powered by Microsoft ® .NET ™ and SQL technologies, Communicator! NXT from DCC offers the very latest in web-based emergency notification. Users easily access the application via the Microsoft ® Internet Explorer web browser, securely managing crisis communications from their location. Best of all, with Communicator! NXT, there is no software to install, and notifications can be routed through an on-site server or through DCC’s state-of-the-art hosting facility . [More]
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The latest DCC offering in GIS (geographical information system) integration is GeoCast. Designed to work in conjunction with DCC's The Communicator! emergency notification solution, this powerful GIS tool enables map-driven communication with those in specific geographic locations (e.g., flood plains, Neighborhood Watch blocks, etc.). GeoCast is based on the GIS industry standard, ArcView from ESRI, making it easy-to-use and chocked full of standard and advanced GIS features. [More]
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Bringing all the key functionality of the company's industry-recognized GIS interface, GeoCast, to the Internet, DCC now offers GeoCastŪ Web. Utilizing ESRI's ArcIMS technology and providing multi-level security, the worldwide web has become a safe and secure environment for emergency notification of local residents or entire communities-at-risk. With GeoCastŪ Web, there is no software to install, and secure, geographic-based notifications can be launched from any location in the world, making it the most affordable and most flexible method for GIS-driven communications. [More]
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Designed to automate communications in the call center environment, DCC's Frontwave™ product suite delivers Interactive Voice Response (IVR), Computer Telephony Integration (CTI), Speech Recognition and Reciprix™ Messaging. Frontwave easily manages routine inquiries, placing information into the hands of consumers 24/7, and freeing customer service agents to focus on callers requiring one-on-one attention. Recognized for its many features, and ease-of-use, Frontwave is the first choice for automation in the home entertainment industry and is rapidly expanding into other markets, including finance, healthcare and insurance. [More]
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The power and functionality of DCC's emergency notification solutions are also available through the company's state-of-the-art hosting center. Offered as a primary notification solution – or as a back-up to an on-site installation – customers gain secure, 24/7 access to DCC's extensive bank of phone lines for emergency or routine communications. A variety of options are available for clients of DCC's hosting services, to include use of a dedicated or shared notification system, GIS and web integration and comprehensive data management services. [More]
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