Reciprix™

In today's fast-paced business environment, it is difficult to reach people much less exchange information. That is why so many corporations, public safety operations, government agencies and others are integrating DCC's innovative Reciprix™ messaging solution into their urgent, and even routine, communication efforts.

Reciprix™ from DCC:

	Streamlines both internal and external communications
	Provides one-to-many communication at its best
	Allows recipients to select preferred communications media for information delivery
	Gathers real-time feedback intelligently for better decision-making on all levels
	Enables real-time viewing of information exchange via the web
	Serves as the new standard in corporate communications

With the creation of one email, hundreds, or even thousands, of people can be contacted using any available communications media, regardless of their physical locations. As soon as they respond, replies are compiled into a spreadsheet for easy reference and reporting, and can be viewed online or printed directly from the desktop.

By implementing Reciprix™, users are able to augment communications, immediately receiving the information they need to make a decision, take the next step or send a follow-up notification. Whether the user is an HR manager offering new benefits; a customer service agent measuring client satisfaction; or a production manager scheduling overtime employees, DCC's Reciprix™ messaging solution will get the answers needed in record time.

Reciprix™:

	Saves Time and Energy - With a few keystrokes, sending a Reciprix message eliminates tracking down customers, paging employees and calling colleagues. By confirming the message has been received, the entire communications process is streamlined, ultimately saving you time and energy.
	Enables Faster, More Informed Decisions - Reciprix compiles hundreds or thousands of responses in a concise and understandable format for viewing as an online spreadsheet or as a printed report. From the desktop, information is quickly communicated and updated in real-time (e.g., 430 employees want to enroll in the new dental plan; 80% of customers are content with the current services offering; or 67 drivers are available on Saturday to deliver delayed shipments).
	Solves Urgent or Unexpected Situations - In an emergency, Reciprix gets pertinent information into the hands of the right people at the right time and enables them to automatically convey event-related responses in return (e.g., an airline passenger changes flights by pressing one on a cell phone; a brokerage customer invests by selecting a check box in an email; or a truck driver calls a toll-free number to indicate his availability to work an extra shift.)
	Guarantees Message Delivery - Using DCC's Recipient Rules Routing™ functionality, personal profiles and individual schedules determine how and where messages are received. For example, a vice president may be available by cell phone while traveling to Dallas , but he wishes only to be reached by pager during his stay in Seattle . Unlike other messaging systems, Reciprix reaches people according to their personal preferences and schedules.

As DCC's enterprise-wide messaging solution, Reciprix™ provides true, “closed-loop” communications across the board. It successfully manages communications with clients, employees, vendors, partners and customers, ensuring critical information exchange 24/7/365.

To learn more about Reciprix, click here