Why you should attend the 2004 Frontwave Workshop

DCC’s Frontwave Workshop is an educational event for those who manage your company’s IVR system.

During this 2-day event, you’ll have the opportunity to gain a detailed knowledge of your IVR software and its environment. The program provides a classroom setting and will cover important aspects of the IVR, as well as information regarding IVR and Call Center enhancements.



Highlights of the 2004 Frontwave Workshop include:
In-depth sessions on all aspects of Frontwave, including tips on how to make your system work better for you and short cuts so you can maximize your time.
DCC partners, including ScanSoft®, the leading supplier of imaging, speech and language solutions, will be reviewing their products.
One-on-one counseling sessions are available to anyone who wants personal assistance with their system.
Focused discussions will be held on new additions and improvements to the Frontwave product suite.
Event is hosted at the Aladdin Resort & Casino, the newest luxury hotel on the Las Vegas Strip.
Daily prizes will be given away both days. Items will include a massage at Elemis spa, gaming chips for the casino and shopping packages for Desert Passage.



Venue
Aladdin Resort & Casino
3667 Las Vegas Blvd South
Las Vegas, NV 89109
Registration Hours
Wednesday, September 22
7:45 AM – 8:30 AM
Workshop Hours

Wednesday, September 22
8:30 AM – 4:30 PM

Thursday, September 23
8:30 AM – 5:00 PM

General Workshop Information
800.723.3207 ask for Trey Kirby or Jenny O’Donnell
Registration Information
Fax: 615.790.1329
Online: www.dccusa.com
Email: workshop@dccusa.com
Phone: 800.723.3207
Or direct lines
Trey Kirby : 615.791.3930

Jenny O’Donnell : 615.550.0254